Shipping & Returns

SHIPPING POLICY

Destination ------Cost    ----------Shipping Time                                     

USA               Calculated       3-5 business days

                                                        + processing                        

International    Calculated    3-5 weeks depends

                                                on the country  and

                                               regions + processing

 

RETURN & EXCHANGE POLICY

Returns 

Personalized jewelry can't be returned.
For others, our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next, contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at info@tamtakjewelry.com

Sale items 
Only regular priced items may be refunded, unfortunately, on sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged upon arrival.


Return Shipping 
To return your product, please contact us, we will provide you where to return:

Who will pay for return?
You will be responsible for paying for your return shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Please use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

How long will take if I exchange a product?
Depending on where you live, the time it may take for your exchanged product to reach you may vary.